The company disappeared. Your system did not.
The panels keep working. What you lost is the phone number, and probably the workmanship warranty behind it. Most of what matters is still recoverable, and it is easier now than it will be in a year.
No equipment sold, ever · No installer commissions · Written report every time
Which one is you?
Orphan Recovery
$147
Your installer is gone. Work out what you still have.
- What equipment you actually own, identified from your paperwork
- Which warranties survive and who now holds them
- The manufacturer transfer process for your specific hardware
- A written action list in the order it should be done
You sendAnything identifying your equipment: contract, permit package, a photo of the inverter label, or a monitoring screenshot
~5 business days
Book Orphan RecoveryPerformance Review
$97
The system runs. You think it should run better.
- Your production compared against what you were promised
- Whether a shortfall is weather, shading, a fault, or the estimate
- What to check next, and who should check it
You sendMonitoring screenshots or exports, plus the installer’s original production estimate
~3 business days
Book Performance ReviewOrphan Recovery cannot start until your equipment is identified. If none of your paperwork pins it down, we can often pull the permit package from your county records instead. We will ask you for the address by email after you book, rather than through a form.
What is actually at risk
Your hardware warranties
Panels, inverters and batteries are guaranteed by the manufacturers, not the installer. Those companies are still trading. This is the part most people assume they lost.
Your workmanship warranty
The labour, the roof penetrations, the production guarantee. Those were the installer's promises. Plan as though they are gone.
Your monitoring
Usually enrolled under a company account that lapses. Recoverable, and the fix runs through the manufacturer.
Your financing
Unaffected by the installer failing. Your counterparty is the finance company, and payments continue.
The one that gets harder with time: transferring your system's records to a new servicing company. It is simplest while the old installer's records are intact and someone is still maintaining them.
How it works
- Book the service. You land on a page telling you exactly what to send and where to upload it.
- We confirm receipt in two business days and give you a realistic timeline before starting.
- Your written report arrives at the email you used at checkout.
Something genuinely urgent, like a home sale closing or a trustee deadline? Say so when you book and we will tell you plainly whether we can work to it.
Quick answers
Is my system going to stop working?
No. Your panels and inverter do not know the company filed. Production continues exactly as before. What changes is who you call when something needs attention.
Should I stop paying my loan or lease?
No. Your agreement is with the finance company, not the installer, and stopping damages your credit while creating a second problem. Your most recent statement names who currently services it.
Can you fix my system?
No. We do not visit properties, climb roofs, or perform service. We work out what you have, what is covered, and what to do in what order, so that when you hire someone you know what you are asking for.
Do you find me a replacement installer?
Where the practice has direct field knowledge of your market, we can point you at licensed contractors we know. Outside those markets we tell you what to look for and where to verify a licence, rather than guessing.
Do you use AI?
AI is part of how the practice produces reports: synthesis, document organization, and draft generation. Every professional judgment and factual claim is reviewed and verified by the principal before delivery. Full detail is in the Terms of Service.
What is not included?
No site visits or inspections. We are not electrical contractors and do not certify code compliance. No legal, tax or financial advice, and no role in a dispute as an expert or third party.
Terms are in the Engagement Agreement. Cancellations in the Refund Policy. Both published in full, before you pay.